Privacy Policy

Last updated: January 2026

Shivi ("we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use the Shivi mobile application and website.

Information We Collect

We may collect the following types of information:

• Personal details such as name, phone number, and delivery address
• Account information and order history
• Payment details (processed securely by third-party payment providers)
• Location data to enable delivery services
• Device information and app usage data

How We Use Your Information

Your information is used to:

• Process and deliver your orders
• Improve our services and user experience
• Communicate order updates and offers
• Ensure security and prevent fraud

Sharing of Information

We do not sell your personal information. We may share your information only with:

• Delivery partners and nearby sellers
• Payment gateway providers
• Legal authorities if required by law

Data Security

We implement reasonable security measures to protect your data. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access or update your personal information
• Request deletion of your data (subject to legal obligations)
• Opt out of promotional communications

Third-Party Services

Shivi may contain links to third-party services. We are not responsible for their privacy practices.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 shivi19921993@gmail.com